Customer Assistance

Military Family


Make a donation - Helping Hands

Medical Lifeline

Customer Assistance
Medical Lifeline Allowance Application

Income Qualified Assistance

You may be eligible for one or more of our income-qualified programs if your household income meets eligibility guidelines.

Community Assistance

List of organizations that provide assistance with paying your Anaheim Utilities electric bill*

* All assistance is subject to meeting eligibility requirements and is also reliant upon available funding

Scam Awareness

Information regarding scams against utility customers and how to protect yourself from scammers

Contact Us

  1. Anaheim Public Utilities
    Customer Service 

    Call: 714-765-3300 or Email
    ACH/Hearing Impaired 
    TDD: 714-765-5125

    Call Center Hours:
    Mon. - Thurs.: 7 a.m. - 7 p.m.
    Fri.: 7 a.m. - 5:30 p.m.

    Office Hours:
    Mon. - Fri.: 8 a.m. - 5 p.m.
    Anaheim West Tower
    201 S. Anaheim Blvd. 
    Anaheim, CA 92805 Map

    Utilities Directory