Virtual Inspections

The City of Anaheim Community Preservation & Licensing Division is pleased to announce the release of a new pilot program for inspections in the field. We are offering Virtual Inspections (via Skype or FaceTime) to be used for certain types of follow up inspections. 

In an effort to offer fast efficient service, you can schedule a time for us to "virtually" meet with you. Using interactive technology Code Enforcement staff will participate in a live session with the property owner (or their designee) and will complete the inspection remotely with the use of a mobile device. Our goal is to increase efficiency while decreasing the impact to the environment by requiring less time on the road for the inspector. This will in turn save money for the taxpayers and ease access for citizens to complete required inspections.  In addition, virtual inspections will provide property owners with a precise inspection time, thus eliminating wait time.

You can schedule a Virtual Inspection using our online request form, emailing us at CodeVI@anaheim.net or by calling our inspection hotline at (714) 765-5158. We have also developed A Guide for Virtual Inspections to assist you with any questions you might have about how to prepare for a virtual inspection.

  • What equipment will I need for a virtual inspection:
    • In order to participate in a virtual inspection, you will need the following:
      • Internet access.
      • IPad, iPhone, Tablet or Android device with webcam capability.
      • If you are using an iPad or iPhone, you will simply accept a FaceTime call.
      • If you are using Skype to compete your inspection, you will need to 1) download the Skype application from the AppStore or from the Skype website at www.skype.com and 2) create a free Skype account at www.skype.com/help with a valid User ID, phone number or E-mail address used to create the account.
  • What to expect the day of my inspection:
    • On your scheduled virtual inspection date and time, you will receive a call from your inspector on the platform you requested (FaceTime or Skype).  The Code Enforcement Officer will walk you through the inspection.  At the conclusion of the inspection, the Code Enforcement Officer will inform you of any next steps.
  • If you have any questions regarding Virtual Inspections, please email us at CodeVI@anaheim.net or call us at (714) 765-5158

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