Internet Access Rebate - Starting October 1st

The Internet Access Rebate program offers Anaheim families, that have been impacted by COVID-19 and are now either working from home or distance learning, with financial assistance towards home internet costs. Prior to seeking rebates, residents must be enrolled in at least one of the Anaheim Public Utilities income qualified programs, which includes the Income Qualified Discount Program for Seniors, Long Term Disabled or Military Veteran Program, or the Green Power Discount Program. Residents may apply for the Internet Access Rebate program for each monthly internet broadband bill, while program funds are available.

Program Guidelines


  • Residents living in the City of Anaheim who are enrolled in at least one Anaheim Public Utilities income qualified program, which include the Income Qualified Discount Program for Seniors, Long Term Disabled or Military Veterans and the Green Power Discount Program, are eligible to participate. 
  • Eligible internet bills include wireline systems to homes such as broadband, DSL, cable internet, or Wi-Fi inside home via wireless router. Examples of home internet providers include but are not limited to AT&T and Spectrum. 
  • By filling out the Internet Access Rebate application, you are attesting to the number of residents in your household and are subject to spot-checks to validate the information in your application.  
  • Once your rebate application is approved, a unique reservation number will assigned to you to allow submission of prior monthly internet bills. 
  • Residents may submit multiple monthly internet bills to reach the associated rebate total per household. Monthly internet bills can date back to March 2020 at the time of California’s mandatory stay at home orders. In the case that you do not have prior internet bills, residents may revisit the online form to submit future internet bills, using the reservation number provided upon original application submission.
  • Program rebate structure is based upon number of individuals living in household using internet and cannot exceed monthly internet costs. See below chart for rebate allowances. One rebate per household.
    • 1-2 users = up to $20/monthly internet bill, max $60 per household
    • 3-4 users = up to $30/monthly internet bill, max $90 per household
    • 5+ users = up to $40/monthly internet bill, max $120 per household

Contact Us

  1. Income Qualified 


    Call: 714-765-4250 or Email
    ACH/Hearing Impaired 
    TDD: 714-765-5125

    Office:


    Mon. - Fri.: 8 a.m. - 5 p.m.
    Anaheim West Tower
    201 S. Anaheim Blvd. 
    Anaheim, CA 92805 Map

    Utilities Directory

  2. Schedule an Appointment

2020 Qualifying Income Levels*

*Information per the 2020 California Department of Housing and Community Development effective April 2020. Low income designation as defined by the California Department of Housing and Urban Development (adjusted annually).
Household Size
Household Income
1 $71,750
2 $82,000
3 $92,250
4 $102,450
5 $110,650
6 $118,850
7 $127,050
8 $135,250