| ANAHEIM, CA - (July 10, 2008) - Individual self-study is a beneficial habit. But taking on the enormity of an entire city self-study? The City of Anaheim has commissioned the prestigious J.D. Power and Associates market research company to conduct a customer satisfaction survey. From July 24 – Aug. 21, Anaheim residents and businesses may receive a phone call from a J.D. Power and Associates representative.
“Retaining J.D. Power and Associates to conduct this study will help the City find ways to improve customer service for Anaheim’s residents and businesses,” said City of Anaheim Mayor Curt Pringle, who introduced the idea of a customer satisfaction study in January at his 2008 State of the City address. “But the first step is to participate in the survey.” Anaheim residents and businesses, as chosen in a random selection process by J.D. Power and Associates, will be asked to contribute their opinions on how the City is doing in regards to service delivery, focusing primarily on Planning and Building, Law Enforcement, and Public Utilities. Individuals chosen to participate will have engaged in some form of city service through those three departments. Should the individual wish to continue in the customer satisfaction study, arrangements will be made for the next step, which is in the form of an online survey. Each online survey will take approximately 15 minutes to complete. For more information, please visit www.anaheim.net. Media Contact: Ruth Ruiz 714.765.5060 more city news
### ABOUT ANAHEIM - The City of Anaheim, founded in 1857, is one of the nation's premier municipalities and is California's 10th most populous city. Anaheim covers 50 square miles with more than 345,500 residents and more than 3,200 City employees. The municipal corporation's annual budget is $1.4 billion. Anaheim supports a thriving business community with companies such as Carl Karcher Enterprises, Inc., L-3 Communications, Pacific Sunwear, and Disneyland Resort. Successful sports franchises call Anaheim home, including Angels Baseball, Anaheim Ducks, the 2008 Olympic Gold Medal winning U.S. Men's National Volleyball Team, and the 2008 Olympic Silver Medal winning U.S. Women's National Volleyball Team. Anaheim also boasts world-class meeting and entertainment venues with the Anaheim Convention Center, the largest on the west coast, Honda Center, The Grove of Anaheim, The Shops at Anaheim GardenWalk, and Angel Stadium of Anaheim. Annually, Anaheim welcomes millions of visitors to the city, truly making it where the world comes to live, work and play. For more information, please visit www.anaheim.net. |