Contact Us
Customer connections to key services and assistance

Public Utilities Offices:
Anaheim City Hall West
201 South Anaheim Blvd.
Anaheim, CA 92805

Map and Directions

 

Customer Service:
Office hours – weekdays 8 a.m. to 5 p.m.
Call Center - weekdays 7 a.m. to 5:30 p.m.

 
 
 
 
 
 
 
 
All numbers are 714
Area Code
 
 
765.3300

Residential/Business service on/off requests, account changes and transfers, billing or credit questions, payments (including credit card), and meter reading questions.

Report Electric & Water Service Problems (24 hours) - Report power off, wires down, streetlight problems, and water main or hydrant leaks. You also may report streetlight problems online.

Deaf and Hearing Impaired Only - TDD

Electric and Water Theft Hotline

Frequently Asked Questions
Staight answers to common questions we receive regarding signing up for electric and water services.

Manage Your Account
Residential customers can now manage your
account online - sign up for service track use
and arrange to pay your bill online throuh e-Pay.

765.3300
 
 
 
 
 
 
765.5125
 
765.5187

Administration

Marcie L. Edwards, General Manager
Anaheim Public Utilities is a municipal, not-for-profit, utility that delivers reliable water, electric to the residents and businesses of Anaheim. As a customer you also are an owner of this utility. It is important for you to know what we are doing to make sure our community has adequate supplies of economical water and electricity and it is important for us to know your interests and concerns. I welcome and look forward to your comments and ideas through this new and important customer connection.

Where you can share your thoughts with the general manager.
 
 
 
  
Media Inquiries
 765.4284
PowerWatch Hotline
772.5818

Recorded messages provide up-to-date-information, instructions, and Block Numbers subject to rotating outages in Anaheim in the event of a statewide energy crisis. You also may subscribe online to e-mail notices regarding potential rotating outages. More PowerWatch Information ... 

General Offices
     Administration
765.5137

     Advantage Services

765.4250

Anaheim Public Utilities offers more than 50 incentive and assistance programs to help residential and business consumers save energy, water, and money. Find out how you can take advantage.

Residential Savings and Incentives

939.9020

Business Savings and Incentives

765.4259
     Electrical Engineering
765.4956
     Planning, Design and Construction of projects to expand
     and upgrade Electric System service capabilities and
     reliability
     Telecommunications
     Environmental Services  

Cross Connection Control

765.5203

Water Quality

765.4556

Underground Storage Tank Cleanup Program

765.4277

Environmental Compliance

765.4288
     Speakers Bureau
765.4250
     Water Engineering
765.5196

Planning, Design and Construction of projects to expand and upgrade Water System production and distribution capabilities, reliability and water quality