These first questions are for both office and website visits:
Service Area
Cashiers (1st floor) Customer Service (1st floor) Water Engineering (6th floor) Electric Engineering (7th floor) Rebates & Incentives (8th floor) Utilities Finance (9th floor) Administration (11th floor) Green Connection Electric Water Customer Service Utilities Finance Rebates & Incentives
I am a:
- Residential Customer Commercial Customer Contractor / Developer Consultant
Title First / Last Name
- Mr Ms Mrs Miss Dr
Would you like a response?
Yes No If yes, please give us your e-mail address:
Phone Number:
If yes, please give us your phone number:
What was the purpose of your visit?
Were you able to accomplish your purpose?
Yes No
If not, why?
How often do you use our service or website?
- - - First Time Frequently Occasionally Rarely
Please rate the following:
Service
- - - Excellent Good Average Fair Poor N/A
Efficiency
- - - Excellent Good Average Fair Poor N/A
Helpfulness
- - - Excellent Good Average Fair Poor N/A
Overall
- - - Excellent Good Average Fair Poor N/A
How can we improve our service or website?
The following questions apply only to the visitors who came to our office in person.
Please rate the following:
Courtesy
- - - Excellent Good Average Fair Poor N/A
Attitude
- - - Excellent Good Average Fair Poor N/A
Responsiveness
- - - Excellent Good Average Fair Poor N/A
Knowledge
- - - Excellent Good Average Fair Poor N/A
Comments:
Thank you for your comments and feedback.
