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Opt-Out

Most customers look forward to having a smart meter installed at their home and taking advantage of the many benefits that this technology offers, such as daily and hourly home energy reports, reduced restoration times after power outages, and fewer visits from field service representatives. However, if you are an Anaheim resident and would prefer not to have a smart meter installed at your home, please call us at (714) 765-3300 and let one of our Customer Service Representatives know that you would like to opt-out of our smart meter program.

Please note that other utility providers in Anaheim, including The Gas Company and AT&T, are installing their own smart meters and other wireless devices throughout the city. Your opt-out request with Anaheim Public Utilities pertains only to your electric and water meters.