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Public Utilities Offices:
Anaheim West Tower
201 South Anaheim Blvd.
Anaheim, CA 92805
Map and Directions
Customer Service:
Office Hours – weekdays 8 a.m. to 5 p.m.
Call Center Hours - weekdays 7 a.m. to 5:30 p.m. |
714.765.3300 |
Residential/Business service on/off requests, account changes and transfers, billing or credit questions, payments (including credit card), and meter reading questions. |
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Report Electric & Water Service Problems (24 hours) - Report power off, wires down, streetlight problems, and water main or hydrant leaks. You also may report streetlight problems online.
Deaf and Hearing Impaired Only - TDD
Electric and Water Theft Hotline
Frequently Asked Questions
Straight answers to common questions we receive regarding signing up for electric and water services.
Pay Online
Receive your bill via email, make a one-time bill payment, set up and schedule recurring payments, and view payment status and history Access to other features will allow you to turn service on or off, review water and electric use and update your customer profile, all from your laptop, anywhere in the world. Click Here. |
714.765.3300
714.765.5125
714.765.5187 |
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Administration
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Marcie L. Edwards, General Manager
Anaheim Public Utilities is a municipal, not-for-profit, utility that delivers reliable water, electric to the residents and businesses of Anaheim. As a customer you also are an owner of this utility. It is important for you to know what we are doing to make sure our community has adequate supplies of economical water and electricity and it is important for us to know your interests and concerns. I welcome and look forward to your comments and ideas through this new and important customer connection. |
Where you can share your thoughts with the general manager.
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| Media Inquiries |
714.765.4284 |
| PowerWatch Hotline |
714.772.5818 |
Recorded messages provide up-to-date-information, instructions, and Block Numbers subject to rotating outages in Anaheim in the event of a statewide energy crisis. You also may subscribe online to e-mail notices regarding potential rotating outages. More PowerWatch Information ... |
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| General Offices |
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| Administration |
714.765.5137 |
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Rebates and Incentives |
714.765.4250 |
Anaheim Public Utilities offers more than 50 incentive and assistance programs to help residential and business consumers save energy, water, and money. Find out how you can take advantage. |
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Residential Savings and Incentives |
714.939.9020 |
Business Savings and Incentives |
714.765.4259 |
| Electrical Engineering |
714.765.5156 |
Planning, Design and Construction of projects to expand
and upgrade Electric System service capabilities and
reliability |
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| Telecommunications |
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| Environmental Services |
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Cross Connection Control |
714.765.5203 |
Water Quality |
714.765.4556 |
Underground Storage Tank Cleanup Program |
714.765.4277 |
Environmental Compliance |
714.765.4288 |
| Speakers Bureau |
714.765.4250 |
| Water Engineering |
714.765.5196 |
Planning, Design and Construction of projects to expand and upgrade Water System production and distribution capabilities, reliability and water quality |
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