City of Anaheim - Department Of Public Works - Customer Service Questionnaire

Department Of Public Works - Customer Service Questionnaire

The City of Anaheim's Department of Public Works is committed to the goal of providing you with quality service in a courteous and responsive manner. We are constantly striving to improve the quality and efficiency of our service to you. To this end, we would be most appreciative if you would take a moment to provide us with your candid opinions of our service and thoughts on how we can improve our level of service for you.

Thank you for taking the time to provide us with your thoughts and suggestions.

Natalie Meeks, Director of Public Works

These first questions are for both Website and Office visits:

Public Works division(s) you visited, either in person or on our website.

What was the purpose of your visit?

Were you able to accomplish your purpose? Yes

How often do you use our service or website?

Please Rate our Service for the following:

Service
Efficiency
Helpfulness
Overall

How can we improve our service or website for you?
Would you like a response?
If yes, please give us your e-mail address:

The following questions apply only to the visitors who came to our office in person.

Please Rate our Service for the following:

Courtesy
Attitude
Responsiveness
Knowledge

Are our hours of operation convenient for you? Yes
Comments:

Again, thank you for your interest and assistance!