Rebate Guidelines & Application

Anaheim Public Utilities offers a wide variety of rebates to assist our residential customers with energy savings. Please feel free to read through our application process and program guidelines below before completing the online application. If you prefer to apply using a paper application, please contact us and we would be happy to send you one.
  1. Application Process
  2. Program Guidelines
  3. Application Assistance

After purchasing a qualifying conservation measure or Energy Star®-rated replacement appliance, please follow the steps below:

  1. Collect all appropriate supporting documents such as original, paid sales receipts or invoices, which must include the product’s brand name, the manufacturer model number, the purchase price and date, and, if available, the product’s efficiency information.
  2. Apply online by clicking the link and creating an account.
  3. Follow instructions within the online rebate processing tool.
  4. After submitting your application online, you may check the status by logging back into your rebate account.
  5. Paper applications may be requested by contacting by phone, email, or downloading online, ENGLISH or SPANISH
  6. An Anaheim Public Utilities representative may call to schedule a physical inspection of your installed appliance or conservation measure prior to issuing a rebate.
  7. We ask that you try to keep your inspection appointment to ensure that your application is processed in a timely manner. If you need to reschedule, please contact Anaheim Public Utilities at 714-408-4161.
  8. Rebate checks are normally mailed within 30 days from the date of approval.

*If you are applying for Energy Star-certified window rebates, you must also include a window incentive worksheet (PDF) (completed by your contractor) and the stickers that display the actual ultraviolet (UV) value and solar heat gain coefficient (SHGC)- both values must be less than 0.30 and 0.25, respectively.


Contact Us

  1. Rebate Processing 

    Call: 714-408-4161 or Email


    Mon. - Fri.: 8 a.m. - 5 p.m.
    Anaheim West Tower
    201 S. Anaheim Blvd.
    Anaheim, CA 92805 Map

    Utilities Directory

More Information

Visit the Environmental Protection Agency's ENERGY STAR® website for more information.