Contact Us
Electric & Water Service Problems
Report an Outage (24 Hours)
Report power off, wires down, streetlight problems, and water main or hydrant leaks. You also may report streetlight problems online.- Online form
- or Call 714-765-3300
Reporting an outage
Electric & Water Theft Hotline
- Email the Department
Customer Service
Phone: 714-765-3300
Deaf & Hearing Impaired Only
TDD: 714-765-5125
Electric & Water Service Problems (24 Hours)
Phone: 714-765-3300
Electric & Water Theft Hotline
Phone: 714-765-5187
Anaheim West Tower
201 S Anaheim Boulevard
Anaheim, CA 92805
Map
Office Hours
(Closed Holidays)
Monday - Friday
8 a.m. - 5 p.m.
Call Center Hours
Monday - Thursday
7 a.m. - 7 p.m.
Friday
7 a.m. - 5:30 p.m.
Contact Us
Contact Us
Anaheim Public Utilities
Email the Department
Customer Service
Phone: 714-765-3300
Deaf & Hearing Impaired Only
TDD: 714-765-5125
Electric & Water Service Problems (24 Hours)
Phone: 714-765-3300
Electric & Water Theft Hotline
Phone: 714-765-5187
Anaheim West Tower
201 S Anaheim Boulevard
Anaheim, CA 92805
Map
Office Hours
(Closed Holidays)
Monday - Friday
8 a.m. - 5 p.m.
Call Center Hours
Monday - Thursday
7 a.m. - 7 p.m.
Friday
7 a.m. - 5:30 p.m.
Contact Us
Call Center
714-765-3300
ACH/Hearing Impaired TDD: 714-765-5125
Customer Service Email
Call Center Hours:
(Closed Holidays*)Monday - Thursday: 7 a.m. - 7 p.m.
Friday: 7 a.m. - 5:30 p.m.
Due to the coronavirus pandemic, and to reduce the probability of spreading, our offices are temporarily closed. For questions about your bill, please call the number above or use the chat feature on this page.
Office
201 S. Anaheim Blvd. Anaheim, CA 92805 Map
*Christmas Eve and New Year's Eve:
Call Center and Office will close at 3:00 p.m.
We are available to Chat online
Administration
Anaheim Public Utilities is a municipal, not-for-profit, utility that delivers reliable water and electricity to the residents and businesses of Anaheim. As a customer, you are also an owner of this utility. It is important for you to know what we are doing to make sure our community has adequate supplies of economical water and electricity, and it is just as important for us to listen to your interests and concerns. So, please feel free to contact me using the ‘Share with the GM’ email link on any utility matter.
Electrical Engineering
714.765.5156
Planning, Design and Construction of projects to expand and upgrade Electric System service capabilities and reliability.
Electric Supply Conditions
714.765.3300
Speak with one of our representatives to learn more about the status of California's electric supply and transmission system and how it may affect Anaheim, including our electric rates and service reliability
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General Offices
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Administration |
Rebates and Incentives |
Anaheim Public Utilities offers more than 50 incentive and assistance programs to help residential and business consumers save energy, water, and money. Find out how you can take advantage.
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Residential Savings and Incentives |
Business Savings and Incentives |
Water Engineering
714.765.5196
Planning, Design and Construction of projects to expand and upgrade Water System production and distribution capabilities, reliability and water quality.
Water Services
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Cross Connection Control |
Water Quality |
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Underground Storage Tank Cleanup Program |
Environmental Compliance |