Why use Twitter to contact 311?
Sending direct messages to Anaheim311 from your mobile phone is yet another way to reach City Hall.

Not only can you send Anaheim311 requests or questions while you are on the go, you can also receive responses via text message once you have signed up to receive updates to your mobile phone (under account settings on twitter.com)

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1. Why use Twitter to contact 311?
2. What is Twitter?
3. What types of service requests or questions can I report to 311 using Twitter?
4. Will my information be kept private?
5. How do I send a message and make it private or public?
6. How do I add my cell phone to receive text messages from Twitter?
7. In order to get a live person to respond, what time do I have to send my inquiry to Anaheim311?
8. Can I attach photos or links to my Twitter messages?
9. Do I have to use a smart phone to send a message to Anaheim311?
10. Anything else I should know about sending messages to Anaheim311?